Privacy Policy

This Privacy Policy (“Policy”) outlines how BabySleepBot™ (“we,” “us,” or “our”) collects, uses, discloses, and protects personal information obtained from clients (“you” or “your”) who engage with BabySleepBot™ and Jennifer’s services. Please read this Policy carefully to understand our practices regarding your personal information.

1. Personal Information We Collect

We may collect the following types of personal information when you interact with BabySleepBot™ and Jennifer’s services:

Contact Information: We may collect your name, email address, and other contact details you provide when you engage with our services.

Baby Information: We may collect information about your baby’s age, weight, health, and development to provide appropriate advice and recommendations.

Chat Interactions: Information exchanged during your interactions with the BabySleepBot™ chat feature, including questions, answers, and reports of incorrect responses.

Payment Information: If you engage in paid services, we may collect payment details for transaction processing.

Usage Data: We may collect information about how you access and use our services, including your IP address, browser type, and usage patterns.

2. How We Use Your Personal Information

We use the collected personal information for the following purposes:

Providing Services: To offer guidance, support, and recommendations related to baby sleep and related matters.

Improving Chatbot Accuracy: To review and enhance the accuracy and appropriateness of the BabySleepBot™ chat feature based on reported responses.

Communication: To send relevant notifications, updates, and information about our services.

Analytical Purposes: To analyse usage patterns, improve services, and develop new offerings.

Transaction Processing: To process payments and manage your subscription.

3. Data Sharing and Disclosure

We may share your personal information under the following circumstances:

Service Providers: We may share information with third-party service providers assisting in operating our services, subject to confidentiality agreements. These providers help with payment processing, data analysis, email delivery, hosting services, and customer support.

Legal Compliance: We may disclose information to comply with legal obligations, enforce agreements, or respond to lawful requests from public authorities.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you if such a transfer occurs and if it affects your personal information.

4. Data Security

We implement reasonable security measures to protect your personal information. These measures include technical, administrative, and physical security controls to safeguard your data from unauthorised access, disclosure, alteration, and destruction. However, no data transmission over the internet or storage method is completely secure, and we cannot guarantee its absolute security.

5. Your Rights and Choices

You have certain rights regarding your personal information, including:

Access: You have the right to request a copy of the personal information we hold about you.

Correction: You can request that we correct any inaccurate or incomplete personal information.

Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.

Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in the communications or by contacting us directly.

Data Portability: You may request a copy of your personal information in a structured, commonly used, and machine-readable format.

Restriction of Processing: You can request that we restrict the processing of your personal information in certain circumstances.

6. Updates to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through appropriate channels, such as email or through our website, and obtain your consent where required by applicable laws. The updated Privacy Policy will be effective as of the “Last Updated” date listed below.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact the BabySleepBot™ using the the available contact options.

By continuing to use BabySleepBot™ and Jennifer’s services, you consent to the terms outlined in this Privacy Policy.